WIC Solutions
Empower your state’s Women, Infants, & Children (WIC) program with modern technology.
The trusted WIC partner you’ve been waiting for.
At KL&A, we’re not just stepping into the world of WIC; we’re diving headfirst with a commitment to creating the WIC Management Information System (MIS) that the program deserves. Having been a trusted software and service provider for government programs for over 30 years, we’ve taken the bold step of crafting our own tailored solution for the WIC program.
Why? Because we care deeply about your mission, community, and future. Our commitment to making lasting solutions for tomorrow drives us forward. With KL&A by your side, you have partners who are not just ready for the journey; we’re excited about the road ahead.
We’re on a mission to elevate our partnership with our upcoming WIC MIS that will launch your program to new heights. Our WIC Platform, Vendor Management module, Food Management module, Participant Portal, and Clinic module will revolutionize the way you work to advance the WIC Program.
Welcome to our WIC Management Information System platform.
The WIC Program is evolving. Our WIC Platform is not just a software solution; it’s a catalyst for transformation. Designed to embrace the future, our modifiable off-the-shelf (MOTS) solution empowers states to sculpt their WIC programs into masterpieces of community support and service.
At its core, the WIC Platform is your ticket to a cutting-edge MIS. But it’s more than that; it’s your partner in navigating the ever-changing WIC landscape. We’ve not only designed it to meet federal requirements but to harmonize seamlessly with your existing legacy WIC MIS solutions. Our WIC Solution can be swiftly integrated, configured, and tailored to meet your state’s unique needs. Imagine a world where technology works tirelessly to automate repetitive tasks, where communication flows seamlessly between all stakeholders, where your WIC data resides in one centralized hub, and where business rules, policies, and regulations are easily followed and enforced. That’s the reality our WIC Solution brings to the table.
Workflow & Work Queue
Streamline your WIC processes effortlessly. Our platform offers a dynamic workflow and work queue system that keeps your operations running smoothly.
Dashboards
Gain real-time insights at a glance with our intuitive dashboards. Monitor vendor performance, track key metrics, and make informed decisions with ease.
Dynamic Form Builder
Adapt and evolve your WIC program swiftly. Our dynamic form builder enables you to create, modify, and manage the data you collect effortlessly to meet changing demands.
Automation
Enhance your superpowers. Our solution can automatically generate the documents, letters, notifications, and work items you need at the click of a button.
Data Insights
Empower your WIC staff with easy access to meaningful data. Use advanced search and export features to generate lists of vendors that meet your criteria and leverage advanced analytics tools such as Power BI to perform in-depth analysis.
Customization
Tailor the solution to your state’s unique needs. Our platform allows you to modify it as if it were a custom solution, ensuring it stays perfectly aligned with your vision and objectives.
Our WIC Platform provides a solid foundation for KL&A’s upcoming WIC modules. All of these features come standard, ensuring excellence in every WIC MIS module.
Our first supporting module:
Vendor management.
Empower your WIC staff with the first of our cutting-edge modules; Vendor Management. As a key part of the larger WIC MIS solution, this module provides seamless collaboration between external vendor support and internal workflows. Through two collaborative components, this module streamlines processes and helps free up valuable time for staff to focus on nurturing a thriving community of WIC-authorized vendors statewide.
External Vendor Portal:
A public-facing portal through which vendors seeking WIC authorization can apply electronically and maintain compliance with the program.
Internal Vendor Administration:
An administration system that supports the end- to-end vendor authorization and management processes used by WIC state agencies.
Here’s how our standard WIC MIS Solution’s features come into play for vendor management:
VENDOR APPLICATIONS
Curate your own vendor applications with dynamic forms, reducing irrelevant submissions for WIC staff and boosting operational efficiency.
ENHANCED COMPLIANCE
Strengthen vendor compliance with state and federal regulations while better supporting your WIC vendors in delivering the best WIC-participant shopping experience.
SEAMLESS COMMUNICATION
In-app messaging, text messaging, notifications, a recall alert system, automated emails and calls facilitate vendor-staff interaction, fostering collaboration and efficiency.
DATA INTEGRITY
Not only does this module help centralize all your vendor program data, but our intuitive user access and management caters to various user roles, from vendors to sub-teams of your WIC staff, with personalized dashboards that prioritize their work and control information access.
BUSINESS INTELLIGENCE
Define system logic that aligns with federal regulations and your WIC state agency’s policies and procedures, empowering users to adhere to standards through an intuitive interface. Operationalize data collection by integrating business logic, enabling automated scoring of vendor applications and recommendations for application outcomes.
WORKFLOW & WORK QUEUE
Maximize productivity and streamline your processes with customizable workflows tailored to your processes, automated to swiftly generate tasks triggered by events and prioritize them within a personalized work queue, ensuring efficient completion and seamless organization.
Our first supporting module: Vendor management.
Empower your WIC staff with the first of our cutting-edge modules; Vendor Management. As a key part of the larger WIC MIS solution, this module provides seamless collaboration between external vendor support and internal workflows. Through two collaborative components, this module streamlines processes and helps free up valuable time for staff to focus on nurturing a thriving community of WIC-authorized vendors statewide.
External Vendor Portal:
A public-facing portal through which vendors seeking WIC authorization can apply electronically and maintain compliance with the program.
Internal Vendor Administration:
An administration system that supports the end- to-end vendor authorization and management processes used by WIC state agencies.
Here’s how our standard WIC MIS Solution’s features come into play for vendor management:
VENDOR APPLICATIONS
Curate your own vendor applications with dynamic forms, reducing irrelevant submissions for WIC staff and boosting operational efficiency.
ENHANCED COMPLIANCE
Strengthen vendor compliance with state and federal regulations while better supporting your WIC vendors in delivering the best WIC-participant shopping experience.
SEAMLESS COMMUNICATION
In-app messaging, text messaging, notifications, a recall alert system, automated emails and calls facilitate vendor-staff interaction, fostering collaboration and efficiency.
DATA INTEGRITY
Not only does this module help centralize all your vendor program data, but our intuitive user access and management caters to various user roles, from vendors to sub-teams of your WIC staff, with personalized dashboards that prioritize their work and control information access.
BUSINESS INTELLIGENCE
Define system logic that aligns with federal regulations and your WIC state agency’s policies and procedures, empowering users to adhere to standards through an intuitive interface. Operationalize data collection by integrating business logic, enabling automated scoring of vendor applications and recommendations for application outcomes.
WORKFLOW & WORK QUEUE
Maximize productivity and streamline your processes with customizable workflows tailored to your processes, automated to swiftly generate tasks triggered by events and prioritize them within a personalized work queue, ensuring efficient completion and seamless organization.
Introducing our cutting-edge Food Management Module.
Empower your WIC staff with our innovative Food Management module, designed to support WIC programs in curating food packages that deliver optimum nutrition to each WIC participant. This module is highly configurable and allows for the creation of default food packages, including food package rules and allowances, to intelligently recommend food package alterations based upon a participant’s nutritional risks, preferences, as well as State and Federal guidelines. Tailoring food packages to the needs and preferences of individuals and families has never been easier or more intuitive.
Key features of the Food Management module include:
WIC FOOD MANAGEMENT
Maximize food options for WIC participants while optimizing nutrition benefits. Simplify the review and approval process for WIC staff, ensuring diverse participant needs are met with nutritious food packages.
FOOD CLASSIFICATION MAINTENANCE
Configure and maintain your Food Groups, Food Categories and Subcategories through an intuitive user interface to support the creation of optimized food packages for every WIC participant.
FLEXIBLE BASE FOOD PACKAGES
Create default food packages for each participant category that intelligently adapt and can be easily tailored to meet the needs of each participant, while also ensuring program compliance.
ENHANCED DATA INSIGHTS
Capture more valuable data about the nutrition and ingredients of each food item to improve participant education, programmatic decision-making, and program evaluation.
FOOD RECALL ALERT SYSTEM
KL&A’s WIC MIS provides food recall support to WIC State Agencies, promoting a faster and more effective response when food recalls occur.
KL&A’s Food Management module is thoughtfully designed to support the WIC program and provide a more interactive and seamless experience for WIC Participants.
Unveiling our user-friendly Participant Portal.
KL&A’s WIC Participant Portal brings modern technology and unparalleled convenience directly into the hands of WIC participants, empowering them to manage their benefits with ease. Designed as a mobile-first web portal, this innovative solution provides WIC participants with anytime, anywhere access to critical program information, resources, and tools. Our portal is designed to give participants access to all of the information they need in a single place, helping them make the most of the valuable resources the WIC Program offers.
Benefits and features of the Participant Portal include:
UPLOAD DOCUMENTS
Receive alerts when documentation is required and quickly upload them through the secure portal. Documents are automatically linked to the participant’s record for easy access by clinic staff.
APPOINTMENT MANAGEMENT
Easily schedule and manage appointments with local clinics directly through the portal.
ACCESS KEY INFORMATION
Participants can quickly find and view their clinic’s location, hours of operation, and services offered, as well as locate any nearby WIC-authorized retailers.
VIEW BENEFITS QUICKLY
Check current balances, review redemption history, and see upcoming issuances all in one place, allowing for better planning of shopping trips and maximizing of benefit utilization.
HEALTH JOURNEY
Access key information and required actions in a clear, easy-to-follow timeline view. This feature helps users stay on track and get the most out of their WIC benefits.
ACHIEVEMENTS
Reward participants for following the growth and nutrition goals outlined in their WIC care plan while gaining valuable insights into their health journey as they progress between appointments.
REMINDERS & NOTIFICATIONS
Customize reminders and notifications to keep track of important tasks, ensuring participants stay organized and focused on what matters most.
LIVE CHAT
Streamline communication with clinic staff through instant messaging, reducing wait times and enhancing the support experience for participants.
MANAGE FAMILY INFORMATION
Ensure information stays current and accessible by updating contact and proxy information, communication preferences, and viewing anthropometric directly in the portal.
BREASTFEEDING SUPPORT
Participants can easily request on-demand support and equipment from their clinic, making it easier for clinic staff to respond quickly and provide help when it’s needed most.
Stay tuned for more features that will enhance the participant experience such as multi-lingual support and WICHealth integration.
Unveiling our user-friendly Participant Portal.
KL&A’s WIC Participant Portal brings modern technology and unparalleled convenience directly into the hands of WIC participants, empowering them to manage their benefits with ease. Designed as a mobile-first web portal, this innovative solution provides WIC participants with anytime, anywhere access to critical program information, resources, and tools. Our portal is designed to give participants access to all of the information they need in a single place, helping them make the most of the valuable resources the WIC Program offers.
Benefits and features of the Participant Portal include:
UPLOAD DOCUMENTS
Receive alerts when documentation is required and quickly upload them through the secure portal. Documents are automatically linked to the participant’s record for easy access by clinic staff.
APPOINTMENT MANAGEMENT
Easily schedule and manage appointments with local clinics directly through the portal.
ACCESS KEY INFORMATION
Participants can quickly find and view their clinic’s location, hours of operation, and services offered, as well as locate any nearby WIC-authorized retailers.
VIEW BENEFITS QUICKLYY
Check current balances, review redemption history, and see upcoming issuances all in one place, allowing for better planning of shopping trips and maximizing of benefit utilization.
HEALTH JOURNEY
Access key information and required actions in a clear, easy-to-follow timeline view. This feature helps users stay on track and get the most out of their WIC benefits.
ACHIEVEMENTS
Reward participants for following the growth and nutrition goals outlined in their WIC care plan while gaining valuable insights into their health journey as they progress between appointments.
REMINDERS & NOTIFICATIONS
Customize reminders and notifications to keep track of important tasks, ensuring participants stay organized and focused on what matters most.
LIVE CHAT
Streamline communication with clinic staff through instant messaging, reducing wait times and enhancing the support experience for participants.
MANAGE FAMILY INFORMATION
Ensure information stays current and accessible by updating contact and proxy information, communication preferences, and viewing anthropometric directly in the portal.
BREASTFEEDING SUPPORT
Participants can easily request on-demand support and equipment from their clinic, making it easier for clinic staff to respond quickly and provide help when it’s needed most.
Stay tuned for more features that will enhance the participant experience such as multi-lingual support and WICHealth integration.
WIC MIS modules in progress.
KL&A has chosen to release its modern WIC MIS Solution into the marketplace module by module to provide immediate benefit and maximum return on investment for WIC state agencies while also allowing for a sensible implementation approach.
With the exciting debut of our first two modules, Vendor Management and Food Management, this is still just the beginning of our journey. Rooted in our relentless pursuit of excellence, our mission continues to drive the evolution of our solution. Hand in hand with WIC staff, we’re crafting a complete and transformative system that will propel WIC programs into the future. Get ready to discover what’s on the horizon!
CLINIC MODULE
KL&A’s upcoming clinic module will build upon all the great features of our Vendor and Food Management modules to with additional features planned that will empower every WIC state and local agency to deliver the ideal participant experience.
WIC MOBILE APP
Our WIC Mobile Application will help your WIC Program meet your participants where they are! Empower your WIC participants with greater autonomy and self-sufficiency; enabling families to take even more control of their health and wellness journey.
Because it takes a village.
Ready to be a part of something amazing? Join our WIC workgroups and help us craft the ultimate solution. Your insights will help drive excellence and empower the next generation of WIC MIS.
Serving up support for WIC program success.
We don’t just deliver software; we provide an entire ecosystem of support and dedication. It’s about service, and at KL&A our love language is acts of service. We understand WIC inside and out, having collaborated closely with state WIC programs for years. We’re not just a vendor; we’re a partner who shares your passion for WIC.
Our team of experts is here to ensure your journey is seamless. From inception to implementation and beyond, we stand shoulder-to-shoulder with you. The WIC platform is more than software; it’s a canvas for your unique configurations, tailored to address the specific needs and challenges of your state. But our commitment doesn’t stop there.
Maintenance, Support & Enhancements
Whether it’s your legacy WIC MIS or KL&A’s modern solution, our unwavering support ensures your program runs flawlessly so you can focus on what matters most: the people you serve.
EBT Processor Transition Support
Seamlessly transition your EBT services with our expert guidance, minimizing disruptions and providing peace of mind that everything runs smoothly.
Consulting
Unlock your full potential by tapping into our deep well of professional services. Tell us what you want to achieve and let us help you achieve it. Not sure what you want to achieve? We can help with that too. We’re here to provide insights and recommendations that drive your program’s success.
Project Success & Governance
Streamline decision-making, minimize risks, and achieve unparalleled project excellence with our proven governance approach. Our expertise will make sure your projects stay on track, within budget, and deliver the outcomes you desire.
Custom Software Solutions
When you need something unique, we’re ready to create tailored solutions that match your vision.
The software sidekick to your superhero team.
This isn’t just the next-generation WIC MIS software solution. This is the future of WIC.
Designed For the 21st Century
We’re not just keeping up with the times; we’re setting the pace. Our solution is a modern marvel, tailored for the digital age. We’ve created an effortlessly mobile and tablet-friendly experience, putting control at your fingertips.
Superior UI & UX
Say goodbye to outdated interfaces. It’s not just software; it’s an experience. Our solution offers a user experience that’s leagues ahead of the status quo.
Configurable & Customizable
Flexible features to suit your needs. Our solution adapts to your processes, ensuring it’s not just a tool but a seamless extension of your operations.
Proactive Solution
Don’t wait for issues to arise. Make proactive decisions driven by real-time intelligence.
Relieve Worker Burnout
We’re all about making work better. Automation and intuitive workflows reduce administrative burdens, allowing more time for strategic planning and program enhancement.
Decrease Staff Turnover
Happy staff, longer tenure. Our solution streamlines onboarding for new team members to help foster a positive work environment.
Security & Compliance
Stay on the right side of regulations. Our solution is your guardian, ensuring compliance with State and USDA regulations. Say goodbye to stressful audits and hello to “exceeds expectations.”
Your WIC program deserves the best.
So why wait? We’re ready to be your partner.