Consulting Services
Guiding teams through change with confidence and impact.
Consulting Services
Guiding teams through change with confidence and impact.
Consulting Services
Guiding teams through change with confidence and impact.
Hands-on guidance from a trusted partner.
For more than 30 years, KL&A has partnered with government teams to tackle complex problems, reduce risk, and drive measurable progress. We can guide organizations through situations from governance to change adoption, delivering solutions that are structured, efficient, and designed for the people who make them work.
Whether it’s through project-based engagements or staff augmentation, we meet your needs with the right expertise at the right time. With deep cross-disciplinary expertise and a proven, collaborative, people-first approach, we embed seamlessly with your team to drive lasting impact across programs, processes, and organizational change.
Strategic insights. Practical execution. Real results.
Our teams combine deep subject matter expertise with a practical understanding of public sector workflows, ensuring solutions that work in the real world, not just on paper. Our consulting and staff augmentation services help to close skill gaps, drive measurable progress, and leave organizations stronger long after engagements end.
Program & Project Governance
Governed for Success. Leadership that delivers.
We provide structured oversight and real-time transparency to improve project success rates with proactive management. From statewide programs to enterprise initiatives, our agile methodologies keep initiatives on track, on budget, and aligned to your strategic goals.
Business Process Analysis & Reengineering (BPR)
Reimagine Workflows. Efficiency as an Advantage.
Through detailed process analysis, we can streamline processes, remove bottlenecks, and create adaptable workflows that help organizations improve efficiency, cut excess costs, and build flexible operations that are ready for the future.
Testing & Quality Assurance (QA)
Quality at Every Step. Done Right, Not Just Done.
Using an Agile-driven approach, we embed testing in every sprint, combining automated and manual methods to reduce risk and accelerate system delivery. From unit to User Acceptance Training (UAT), our QA practices prevent defects before they happen for cost-effective, faster release cycles that deliver high-quality solutions and peace of mind.
Organizational Change Management (OCM)
Change Built for People. Buy-In. Adoption. Results.
We guide the people side of transformation to help increase adoption rates with strategic processes that bridge the gap between people and technology or new workflows. Our programs prepare teams, reduce resistance, and build lasting cultural resilience.
Public sector know-how you can rely on.
For more than three decades, KL&A has led high-impact initiatives across government and enterprises, from statewide program delivery to QA staffing and enterprise planning. Backed by leading technology partnerships and procurement-ready contract vehicles, we make it easy to access the expertise you need.
Decades of proven success.
Our legacy is built on trusted relationships and tangible results. When it comes to navigating complex government regulations, KL&A brings firsthand knowledge that only decades in the field can provide.
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Project SIGMA PMO Support: Statewide project management support
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Business Integration Center (BIC): Program oversight and process alignment
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Strategic Integration Administration (SIA): Enterprise portfolio and planning integration
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MDHHS MiKidsNow & Strategic Initiatives: Consulting support across multiple program tracks
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MDHHS Testing Center of Excellence: QA staffing and Agile test execution
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MDHHS APD Support Consulting: Strategic consulting on APD development and compliance
More than services. Partnership that delivers.
Many firms can advise. Few deliver the way KL&A does. Here’s what sets us apart:
- Integrated, End-to-End Expertise: Governance, process design, testing, and change management, aligned from start to finish
- People-First Change Management: Adoption strategies built in from day one, not as an afterthought
- Proven Track Record: Trusted by state governments, agencies, and enterprises in high-stakes environments since 1992
- Tailored Solutions, Not Templates: Every engagement is customized to your needs and culture
- Long-Term Partnership Mindset: Many of our client relationships span decades, built on trust and performance
Public sector know-how you can rely on.
For more than three decades, KL&A has led high-impact initiatives across government and enterprises, from statewide program delivery to QA staffing and enterprise planning. Backed by leading technology partnerships and procurement-ready contract vehicles, we make it easy to access the expertise you need.
Decades of proven success.
Our legacy is built on trusted relationships and tangible results. When it comes to navigating complex government regulations, KL&A brings firsthand knowledge that only decades in the field can provide.
-
Project SIGMA PMO Support: Statewide project management support
-
Business Integration Center (BIC): Program oversight and process alignment
-
Strategic Integration Administration (SIA): Enterprise portfolio and planning integration
-
MDHHS MiKidsNow & Strategic Initiatives: Consulting support across multiple program tracks
-
MDHHS Testing Center of Excellence: QA staffing and Agile test execution
-
MDHHS APD Support Consulting: Strategic consulting on APD development and compliance
More than services. Partnership that delivers.
Many firms can advise. Few deliver the way KL&A does. Here’s what sets us apart:
- Integrated, End-to-End Expertise: Governance, process design, testing, and change management, aligned from start to finish
- People-First Change Management: Adoption strategies built in from day one, not as an afterthought
- Proven Track Record: Trusted by state governments, agencies, and enterprises in high-stakes environments since 1992
- Tailored Solutions, Not Templates: Every engagement is customized to your needs and culture
- Long-Term Partnership Mindset: Many of our client relationships span decades, built on trust and performance
Let’s build your next success story.
Whether you need strategic guidance, hands-on delivery, or a long-term partner, KL&A is ready to collaborate.