Artisan
A modern bulk text messaging platform that works with your systems, not against them.
Artisan
A modern bulk text messaging platform that works with your systems, not against them.
Artisan
A modern bulk text messaging platform that works with your systems, not against them.
Reliable communication for government teams.
Artisan is a flexible public sector communication platform that makes it easy for government programs to connect with their audience in the most accessible and convenient way. Whether you’re sending texts or voice messages, Artisan supports high-volume automated notifications and reliable messaging without forcing you into a rigid system. Our solution simplifies outreach while giving you control over how messages are sent and managed. Trusted by state agencies and teams supporting public service delivery, Artisan is ready to meet the real-world demands of public communication and mass notifications/alerts.
From everyday operations to advanced needs, these are just some of the ways Artisan works for you.
APPOINTMENT SCHEDULING, REMINDERS & NOTIFICATIONS
URGENT MASS TEXT ALERTS
MULTI-FACTOR AUTHENTICATION PROCESS
COMMUNITY NOTIFICATIONS & CIVIC ENGAGEMENT
More than just messaging — delivering value across programs.
Artisan is an omni-communication platform that lets you send important messages to your contacts in a variety of ways for maximum efficiency and convenience. Whether you access our solution through the Artisan web application or need to integrate the API into your existing system, you’ll be equipped with all of our tools needed for a reliable mass notification system.
Bulk Messaging
Easily reach hundreds of thousands of people at once with secure contact list uploads and simple message set-up processes.
Proactive Logic
Worry less about message failures with our automated fallback and retry logic features that help maximize successful delivery.
Two-Way Messaging (SMS)
Send complete, uninterrupted messages – no character limits or broken threads – so communication is seamless and easy to follow.
Text-To-Speech (Voice Call)
Deliver clear voice messages with best-in-class text-to-speech technology and reliable answering machine detection.
Call-to-Action Tracking
Track responses, follow-ups and other statistics to optimize outreach strategies and drive measurable results.
Click tracking in development.
Optimized Scheduling
Send urgent alerts immediately or schedule ahead of time for automated notifications needed on a specific date and time.
Unlimited Seats
Scale your team usage at any time with unlimited users and admins, no per-user license fees, and no surprise extra costs.
Multiple Integration Options
Whether through standard APIs, SFTP, or other methods, Artisan adapts to the way you need to connect to make integration simple and flexible.
More than just messaging – delivering value across programs.
Artisan is an omni-communication platform that lets you send important messages to your contacts in a variety of ways for maximum efficiency and convenience. Whether you access our solution through the Artisan web application or need to integrate the API into your existing system, you’ll be equipped with all of our tools needed for a reliable mass notification system.
Bulk Messaging
Easily reach hundreds of thousands of people at once with secure contact list uploads and simple message set-up processes.
Proactive Logic
Easily reach hundreds of thousands of people at once with secure contact list uploads and simple message set-up processes.
Two-Way Messaging (SMS)
Send complete, uninterrupted messages – no character limits or broken threads – so communication is seamless and easy to follow.
Text-To-Speech (Voice Call)
Deliver clear voice messages with best-in-class text-to-speech technology and reliable answering machine detection.
Call-to-Action Tracking
Track responses, follow-ups and other statistics to optimize outreach strategies and drive measurable results.
Click tracking in development.
Optimized Scheduling
Send urgent alerts immediately or schedule ahead of time for automated notifications needed on a specific date and time.
Unlimited Seats
Scale your team usage at any time with unlimited users and admins, no per-user license fees, and no surprise extra costs.
Multiple Integration Options
Whether through standard APIs, SFTP, or other methods, Artisan adapts to the way you need to connect to make integration simple and flexible.
Ready to see Artisan in action?
Experience the full power of our mass text alert and notification system – get your questions answered, skip the guesswork, and discover if Artisan is the right fit for your program. Contact us today to schedule your personalized demo.
All the essentials with room to scale.
From appointment scheduling and reminders to urgent weather alerts or multi-factor authentication uses, we work with public sector teams that need to reach people quickly, reliably, and through the most effective channels.
Artisan delivers secure, high-throughput mass notification and automated messaging built for real-world service delivery – where speed and trust matter most.
No platform lock-in
Designed for effortless integration, compatibility with existing workflows, and hassle-free offboarding at any time.
Secure Compliance
Hosted securely in Microsoft Azure Cloud and strict internal access controls, all data is encrypted during transit and at rest, with our team well-equipped to handle HIPAA-compliant architecture if needed.
Data Security
KL&A is SOC 2 Type II certified and ISO 9001 compliant company that will never use or sell your data, and it never leaves the United States.
Modern UI
Intuitively designed to accelerate implementation, reduce training time, and empower users at every level.
Customizable Solution
We can work directly with your team to supplement any lacking functionality in your existing systems and accommodate any unique custom integrations or additional features.
Hands-On Support with Premium Maintenance Options
Our Artisan team provides personal on-boarding and off-boarding for your team with optional long-term dedicated support with uptime monitoring.
Data Isolation
Need additional security? No problem – choose to host your data in a fully isolated environment for added control and compliance.
Transparency
We keep our clients in the loop on every Artisan release and share roadmap updates during regular touchpoints, so they always know what’s coming next. Most feature upgrades are included at no additional cost, ensuring continuous value without surprises.
All the essentials with room to scale.
From appointment scheduling and reminders to urgent weather alerts or multi-factor authentication uses, we work with public sector teams that need to reach people quickly, reliably, and through the most effective channels.
Artisan delivers secure, high-throughput mass notification and automated messaging built for real-world service delivery – where speed and trust matter most.
No platform lock-in
Designed for effortless integration, compatibility with existing workflows, and hassle-free offboarding at any time.
Secure Compliance
Hosted securely in Microsoft Azure Cloud and strict internal access controls, all data is encrypted during transit and at rest, with our team well-equipped to handle HIPAA-compliant architecture if needed.
Data Security
KL&A is SOC 2 Type II certified and ISO 9001 compliant company that will never use or sell your data, and it never leaves the United States.
Modern UI
Intuitively designed to accelerate implementation, reduce training time, and empower users at every level.
Customizable Solution
We can work directly with your team to supplement any lacking functionality in your existing systems and accommodate any unique custom integrations or additional features.
Hands-On Support with Premium Maintenance Options
Our Artisan team provides personal on-boarding and off-boarding for your team with optional long-term dedicated support with uptime monitoring.
Data Isolation
Need additional security? No problem – choose to host your data in a fully isolated environment for added control and compliance.
Transparency
We keep our clients in the loop on every Artisan release and share roadmap updates during regular touchpoints, so they always know what’s coming next. Most feature upgrades are included at no additional cost, ensuring continuous value without surprises.
Why Artisan for Government?
Artisan is designed to integrate smoothly into existing government systems and workflows – no overhauls required. Intuitive for end-users, flexible for technical teams, and built to support real-world public sector delivery, Artisan helps government programs operate efficiently and effectively.
Born from a need for reliability, flexibility, and a people-first approach, Artisan is trusted by government teams where data integrity and privacy are critical. We’ve partnered with a variety of state government agencies on mission-critical projects.
Artisan is committed to supporting the evolving needs of government programs – today and into the future.
Why Artisan for Government?
Artisan is designed to integrate smoothly into existing government systems and workflows – no overhauls required. Intuitive for end-users, flexible for technical teams, and built to support real-world public sector delivery, Artisan helps government programs operate efficiently and effectively.
Born from a need for reliability, flexibility, and a people-first approach, Artisan is trusted by government teams where data integrity and privacy are critical. We’ve partnered with a variety of state governments on mission-critical projects, and our solution continues to evolve based on feedback from the teams we serve.
Artisan is committed to supporting the evolving needs of government programs – today and into the future.
Flexible pricing structures tailored to public sector procurement.
We offer flexible, procurement-ready contract templates for government teams, with support for integration assistance and bundling into existing KL&A agreements when applicable. Our pricing model emphasizes long-term transparency to support budgeting and planning for programs of any size.
|
Government
Flex For the agency who needs a quick, reliable, and budget-friendly solution to meet some immediate needs. |
Government
Plus For the agency who needs to send large messaging volume and requires extra training support for larger pools of staff. |
Government
Premium For the agency who has messaging needs with specific requirements. |
|
|---|---|---|---|
| Pricing | |||
| Base Price* | $1,450/Month or $12,000 Billed Annually |
$18,000/Year Billed Annually |
Contact Us For Pricing |
| Monthly Credits Included** | 10,000 | 16,000 | Negotiable based on volume |
| Additional Credit Cost | $0.018 | $0.017 | Negotiable based on volume |
| Monthly SMS Usage Estimator |
Use the slider to estimate your monthly SMS volume.
15,000
This example focuses on SMS. 1 SMS = 1 credit. 1 voice call = 2 credits.
Flex and Plus estimates show whether you're within included credits or likely to have SMS overage. Government Flex
Government Plus
Government Premium
Contact us for a custom messaging and hosting package.
|
||
| Messaging Capabilities | |||
| Bulk Text (SMS) Messaging | ✓ | ✓ | ✓ |
| Voice Calling | ✓ | ✓ | ✓ |
| Text-to-Speech | ✓ | ✓ | ✓ |
| Answering Machine Detection | ✓ | ✓ | ✓ |
| Automated Retry Logic | ✓ | ✓ | ✓ |
| Schedule-Ahead Workflow for Calls & Texts | ✓ | ✓ | ✓ |
| Custom List Uploads | ✓ | ✓ | ✓ |
| Standard Analytic Reporting | ✓ | + 5 Custom Reports | + Scheduled Reports |
| Solution Access & Integrations | |||
| Artisan Web Application | ✓ | ✓ | ✓ |
| REST API | ✓ | ✓ | + Custom API Endpoints |
| SFTP | ✓ | + 1 Custom Format | + Additional Custom Formats |
| Toll-Free Phone Numbers (Tenants) | 1 | 5 | 5+ |
| Custom Integrations | — | — | ✓ |
| Security & Compliance | |||
| Microsoft Azure Security and Compliance | ✓ | ✓ | ✓ |
| Microsoft Azure Cloud Hosting | ✓ | ✓ | ✓ |
| Data Encrypted in Transit and at Rest | ✓ | ✓ | ✓ |
| Unlimited Users and Admins | 100 | ✓ | ✓ |
| Internal Access Controls by Role | ✓ | ✓ | ✓ |
| On-Premise Hosting | — | — | ✓ |
| Support & Services | |||
| Dedicated Onboarding from KL&A | ✓ | ✓ | ✓ |
| KL&A Email & Ticket Support (9–5 ET) | ✓ | ✓ | ✓ |
| KL&A Phone Support (9–5 ET) | — | ✓ | ✓ |
| KL&A After-Hours Support | — | — | ✓ |
| Guaranteed Service-Level Agreements (SLAs) | — | — | ✓ |
| User Training Sessions | 1 annually | 2 annually | 2+ annually |
** 1 SMS message = 1 credit. 1 voice call = 2 credits. Monthly credits included can be used across SMS and voice; slider example focuses on SMS volume for simplicity.
- Base Price: $1,450/Month or $12,000 Billed Annually
- Monthly Credits Included: 10,000
- Additional Credit Cost: $0.018 per credit
- Toll-Free Phone Numbers (Tenants): 1
- Users/Admins: 100
- User Training Sessions: 1 annually
- Email & Ticket Support (9–5 ET)
- Dedicated Onboarding from KL&A
- Base Price: $18,000/Year (Billed Annually)
- Monthly Credits Included: 16,000
- Additional Credit Cost: $0.017 per credit
- Includes Everything in Flex, Plus:
- Toll-Free Phone Numbers (Tenants): 5
- Users/Admins: Unlimited
- User Training Sessions: 2 annually
- Custom Reports Included: 5
- Priority Phone Support
- Pricing: Custom, Based on Messaging + Hosting Needs
- Toll-Free Phone Numbers (Tenants): 5+
- User Training Sessions: 2+ annually
- Includes Advanced Support, SLAs, and After-Hours Coverage
- On-Premise Hosting Options and Custom Integrations Available
- Best for Agencies with Complex Requirements or Strict Compliance
- 10,000 Monthly Credits Included
- $0.018 Per Additional Credit
- 1 Toll-Free Phone Number (Tenant)
- 100 Users/Admins
- 1 User Training Session Annually
- Standard Analytics Reporting
- Email & Ticket Support (9–5 ET)
- Dedicated Onboarding From KL&A
- 16,000 Monthly Credits Included
- $0.017 Per Additional Credit
- Built for Higher-Volume Messaging
- 5 Custom Analytics Reports
- Priority Phone Support
- Additional User Training Support
- Custom Credit and Pricing Packages
- Custom Integrations (API / SFTP)
- Advanced Reporting & SLA Options
- Unlimited Users & Role-Based Controls
- On-Premise or Azure Hosting Options
- After-Hours & Premium Support.
view the desktop pricing table.
1 SMS = 1 credit. 1 voice call = 2 credits.
Credits can be used across SMS + voice.
Adaptable pricing, built for you.
We design our solutions and pricing with our government clients in mind – flexible, transparent, and tailored to your unique needs.
Let’s start the conversation!